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How long will my order take to arrive?

Timeframe for deliveries within Ireland is 1-2 working days after the order is placed.

Can I track my order?

Yes tracking details are provided in the email we send to you when your order is complete.

Do you deliver to the UK?

We can currently only deliver hampers that have no alcohol, liquids , jams or creams in
them to the UK.

What countries do you deliver to, what are the transit times & shipping rates ?

At the moment we deliver to the following countries:

Country Transit Time (Working Days) Cost
Northern Ireland 1-2 Days €15
Belgium, France, Germany, Luxembourg, Netherlands 3-4 Days €22.71
Austria, Czech Republic, Denmark, Poland 4-6 Days €23.97
Hungary, Lithuania, Slovakia, Slovenia 5-6 Days €26.49
Estonia, Italy, Latvia, Spain, Sweden 5-6 Days €28.60
Croatia, Finland, Portugal 6-7 Days €35.35

Can I include a card?

Yes there is an option to include a message on a card at checkout

Do you include invoices or receipt with the hampers?

No a receipt is emailed to buyers emails address upon purchase but never to the recipient.

Can I build my own Hamper?

Unfortunately we do not have the facility to build your own hamper at this time.

Testimonials

I love working with Basketcase as Stef is so creative and easy to work with. We were looking for a premium gifting service and that's exactly what we get every time. Her hampers are innovative, exciting and beautifully presented and she takes all the hard work off your hands! Such a pleasure to deal with.

Kate McDonald - SMB Marketing Communications EMEAFacebook

I've used Baseketcase on a number of occasions now and have been really happy with the service. Stef is so flexible and obliging and makes my life so much easier when I'm organising an event. Whether it's when I'm under tight deadlines or limited to a strict client budget it's great to have a partner that is so creative and helpful. I would highly recommend Basketcase.

Claire Courtney - Project DirectorOvation MCI Group

In APC we have to ensure that everything we do is at the highest possible standard. In Basketcase we have a supplier who shares our vision. Each project they have undertaken for us has been exceptional. The combination of innovative ideas and attention to detail means we don't have to worry about anything once we have briefed them.

Majorie Quigley - Administration ManagerAPC Ltd

I love working with Basketcase as Stef is so creative and easy to work with. We were looking for a premium gifting service and that's exactly what we get every time. Her hampers are innovative, exciting and beautifully presented and she takes all the hard work off your hands! Such a pleasure to deal with.

Kate McDonald - SMB Marketing Communications EMEAFacebook

I've used Baseketcase on a number of occasions now and have been really happy with the service. Stef is so flexible and obliging and makes my life so much easier when I'm organising an event. Whether it's when I'm under tight deadlines or limited to a strict client budget it's great to have a partner that is so creative and helpful. I would highly recommend Basketcase.

Claire Courtney - Project DirectorOvation MCI Group

In APC we have to ensure that everything we do is at the highest possible standard. In Basketcase we have a supplier who shares our vision. Each project they have undertaken for us has been exceptional. The combination of innovative ideas and attention to detail means we don't have to worry about anything once we have briefed them.

Majorie Quigley - Administration ManagerAPC Ltd

Some of our Past Clients

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